"Arrogant"

I have Covid and I am ill. Have not once bothered my GP over this. I get a call 2h 45 mins late with no apology. I have to work online when GP calls. I cannot reschedule. He offers no explanation. I questioned why. He hangs up on me. No duty of care whatsoever. I am appalled and disgusted. Website is also down. You can only use website. I had to call and wait 40 mins to speak to someone.