Exceptional care on Saturday night when I rushed my elderly mother with major bleeding to the department. The receptionist, whose name I didn't see, was wonderful with excellent communication skills. They could not have been more helpful. It was an exceptionally busy department but the care given to my mother was of the highest standards.
As an nurse of many years I was very impressed and reassured that my Mum was receiving such good care and attention. I would especially like to thank the two wonderful nurses, Rebecca and Pamela, who are a credit to the department, along with the nurse in charge, doctor and surgical team. At a time when capacity issues are challenging and staff have been under high pressure for a number of years now, your care and professional standards were second to none. Thank you from myself and on behalf of my family
"The care provided was of the highest standards."
About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres Emergency Department G75 8RG
Posted by Dangerous waits (as ),
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