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"Getting a hip replacement"

About: Golden Jubilee National Hospital / General Surgery Golden Jubilee National Hospital / Orthopaedics

(as the patient),

I felt so relaxed from the minute I arrived in the ambulance from the airport by two very helpful medics straight through to my room ,and from then on it was a lot of questions and was given all of what would happen in the leading up my operation. Which really made me feel so very good. The food was very good as it just tasted like home cooking, so from beginning to the end it seemed like clockwork so in my mind every one of the staff should be very proud of themselves from cleaners to surgeons thank you so much 

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Responses

Response from Hollie Smith, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee nearly 2 years ago
Hollie Smith
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee
Submitted on 22/06/2022 at 10:50
Published on Care Opinion at 11:32


Dear pegasustf98

Thank you so much for taking the time to acknowledge the dedication and patient care provided by our NHS staff.

It is an absolute pleasure to pass on your comments to the team and I am delighted that the care you received was of the highest standard. Our staff are very hard working and committed to providing excellent patient care and I am sure they will be delighted that you have had a positive experience.

Thank you again for taking the time to post your lovely comments, it is very much appreciated.

I wish you all the best for the future.

Kind regards

Hollie

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