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"The personal touch"

About: Scarborough General Hospital / Gynaecology

(as a service user),

One day mid May at Scarborough hospital , I went in to have a laparoscopy after getting a breast cancer diagnosis . The day staff team were amazing so helpful , but the consultant Ms Jordan was amazing, her manners and personal touch is second to none , I felt like I was in private care. Also the anaesthetist and her team down stairs where so kind and thoughtful, I was surrounded by about 4 when I was going in to theatre, really top class team well done to you all thanks .

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Responses

Response from Claire Ferguson, York and Scarborough Teaching Hospital NHS Foundation Trust nearly 2 years ago
Claire Ferguson
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 20/06/2022 at 15:12
Published on Care Opinion at 15:12


Thank you so much for taking the time to write to us about your experience of receiving care in our Trust, we value all the feedback that we receive.

It is really heartening to hear that you feel the care you received in Scarborough Hospital was amazing, and that you felt as though you were in private care. You also felt that all the staff who looked after you were kind and thoughtful, and that Ms Jordan's personal touch is second to none.

Thank you once again for sharing your kind words with us, it is very much appreciated.

With best wishes.

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