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great practice

Story from nhs.uk

"great practice"

About: Milton Keynes Hospital

my review is for ward 21B where my relative was admitted recently.

The staff are extremely friendly and willing to help with matters as they arise. I was impressed by the prompt action when a problem occurred. The staff listen to patients and relatives and act upon any queries in a professional and caring manner. They find time to explain things clearly. The ward is much quieter than others we have encountered enabling the patients to have quality rest time.

No complaints about this ward and the lovely staff - except that my relative is missing his television!!! lol!

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Responses

Response from Milton Keynes Hospital nearly 2 years ago
Milton Keynes Hospital

Submitted on 14/06/2022 at 12:13
Published on nhs.uk at 12:15

Hi Gill

Thank you for taking the time to leave your lovely review and we hope your relative is recovering well, and not missing his television too much! If he/she needs a radio or any other activities to pass some time please let us know.

We will ensure your feedback is shared with staff. Feedback such as yours helps to boost staff morale and is so much appreciated by the team. We wish you well. If you would like to contact us to discuss this further please call 01908 995964 or email patientfamilyengagementteam@mkuh.nhs.uk

Thank you for taking the time to write your review.

The Patient and Family Experience team

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