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"Worst experience of my life"

About: North Middlesex Hospital

Went into A&E after suffering a head injury- condition got worse, wasn’t assigned a doctor for 7 hours, could barely walk and was shaking. When I asked a nurse for assistance she put her hand up in my face and said “I’m not speaking to you I’m not working right now” and when asking another nurse if I was in the right place she scoffed at me. I eventually had to leave as my condition got worse and I wasn’t being cared for whilst I was there, was not seen by a doctor once despite having a scan of my head and was not given any medical care of any sort. Would not recommend to anyone.

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Responses

Response from North Middlesex Hospital nearly 2 years ago
North Middlesex Hospital
Submitted on 13/06/2022 at 12:29
Published on nhs.uk at 12:53


Good afternoon,

Many Thanks for your email, we are sorry to read of the below and would like to ensure you that this is not the level of care we strive to give to our patients. Can you make contact with our Patient Advice and Liaison service on 0208 887 3172 or northmid.pals@nhs.net

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