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"The ambulance crew were fantastic"

About: Scottish Ambulance Service / Emergency Ambulance

(as a service user),

I suffered a cardiac event while working in Falkirk and had to be taken into hospital. I was driving a car transporter lorry when I became unwell and a member of the public called me an ambulance. The crew that arrived a female and male were fantastic. They reassured me, comforted me, communicated with my wife who was 2 hours away. They provide my wife with contact numbers for the local hospital. I could not have received a better service any where in the world. Keep up the excellent work Forth Valley SAS. 

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service nearly 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service
Submitted on 14/06/2022 at 09:38
Published on Care Opinion at 11:11


Dear Wuddy

Thank you for your kind words and I do hope you are recovering well from what must have been a very frightening experience.

If you would like me to pass on your kind words to the crew who attended you could I ask you to email our Patient Experience Team at sas.feedback@nhs.scot with the details of the incident and your name and location of the incident. It would be helpful if you included your Care Opinion username too.

Kindest Regards

David

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