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My treatment at Hairmyres Hospital, East Kilbride

Posted By Sally Swallow

"My treatment at Hairmyres Hospital, East Kilbride"

About: University Hospital Hairmyres / Acute Medical Receiving Unit (AMRU) University Hospital Hairmyres / Emergency Department

(as the patient),

I attended A and E with a severe headache, believing that I had had a reaction to antibiotics.

I was triaged after a short time and then waited a while for treatment.

The nurses, doctors and porters were so kind. They brought me food, water and painkillers. 

I had a CT scan to rule out brain bleed and waited, in a ward, for a consultant.

The ward staff were all lovely and checked often on my wellbeing.

The consultant did some more tests and confirmed my illness was due to a bad reaction to the antibiotics. My medication was changed and I was able to go home.

The A and E  staff and ward 2 staff were amazing. I can't thank them all enough.

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire nearly 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 16/06/2022 at 15:22
Published on Care Opinion at 15:22

Dear Sally Swallow

Sorry to hear you had to attend A&E at University Hospital Hairmyres, and thank you for sharing your story with us.

I am pleased you did not wait long and this was a positive and reassuring experience for you.

Hope you are recovering well.

Thank you

Karen

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