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"Fern Centre accommodation"

About: North Devon District Hospital / Fern Centre Royal Devon & Exeter Hospital (Wonford) / Paediatrics

(as a parent/guardian),

Our daughter was transferred here from Exeter RD&E because if was felt her care here would be better, due to over-crowding and staffing constraints at RD&E (her care has been brilliant).

That meant me wife and I had to alternate visits because we have an elder daughter at home who requires our care.

We live 1.5 hours away and both work.

It simply could not have been possible to provide our daughter with parental support when she most needed it- early mornings, late afternoons, and before bedtime without this facility, allowing us to sleep over.

It has been an absolute god send. We would not have coped without it!

Thank you very much!!

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Responses

Response from Holly Conway, Personalised Care Support Manager (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Holly Conway
Personalised Care Support Manager (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 10/06/2022 at 17:20
Published on Care Opinion at 17:20


picture of Holly Conway

Dear ProudParent

Thank you for your really positive feedback and being so appreciative of this fantastic service.

I know it has been difficult for you but so pleased that we were able to make the situation slightly better here for you at the Fern Centre.

Best wishes

Holly

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