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I felt very safe and supported

Posted By GratefulforARI

"I felt very safe and supported"

About: Aberdeen Royal Infirmary / Breast Services

(as a service user),

I want to thank all the kind and caring staff on ward 309 of Aberdeen Royal Infirmary. I spent one night there after breast surgery. My room was lovely and sunny and the hospital bed was super comfortable.

A student nurse turned up in the morning to help get me and the room ready for breakfast and the surgeon's visit. I felt very safe and supported. I'm lucky and so grateful to have ARI there for me.

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Responses

Response from Alice Ritchie, Nurse Manager, Women's Services, NHS Grampian nearly 2 years ago
Alice Ritchie
Nurse Manager, Women's Services,
NHS Grampian

Submitted on 17/06/2022 at 13:14
Published on Care Opinion at 13:14

Good afternoon GratefulforARI

Thank you on behalf of the team in ward 309 for your wonderful comments. It is a delight to hear that you felt the physical environment was both comfortable and safe, and that the staff were kind and caring in supporting you through your recovery. NHS Grampian prides itself in delivering a high standard of individualised patient centered care to all and I am glad that you found the team in ward 309 met your needs.

I have shared your lovely feedback with the team in 309 who were delighted to receive such kind words.

Thank you again for taking the time in your recovery to provide this feedback and I wish you all the best in your recovery.

Best Wishes

Alice Ritchie

Clinical Nurse Manager

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