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Great experience

Story from nhs.uk

"Great experience"

About: Kettering General Hospital

Came in after calling 111, and I'm just so impressed with how I was treated by the nurses. Everyone from the moment I walked in was so friendly and really put me at ease. All my tests were completed quickly and everything was explained throughout. Normally going to hospital makes me nervous, but today was a completely different experience and I'm super grateful. One nurse in particular was so kind and having a friendly face to talk to during my short visit really helped my experience!

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Responses

Response from Kettering General Hospital nearly 2 years ago
Kettering General Hospital

Submitted on 21/06/2022 at 14:21
Published on nhs.uk at 15:50

Dear Belle,

Thank you so much for your feedback. We are glad that you had a positive experience with us, and that our staff helped to make you feel at ease. I will ensure that this is passed on to the team.

Kind regards,

Lucy Jones - Patient Experience Manager

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