"ENT failures"

My son saw an ENT (Ear Nose & Throat) consultant in December after fighting for months! This was because of recurring ear infections and monthly sometimes weekly antibiotics. We were told that he would need to have a sleep apnea test he was being put on the waiting list along with the waiting list to have grommets fitted.

We waited months for sleep apnea test equipment after my son was sitting in limbo for two months before he was even put on this list.

Called last week for an update on his waiting time on grommets he isn’t even on the waiting list, the staff members attitude was oh you can complain but it won’t change anything what a fantastic attitude considering this is effecting my sons speech and language development never mind the emotional, psychological or physical impacts these ear infections are causing him.

He’s had three courses of antibiotics in just over two weeks, screams in pain a lot of the time. But don’t worry it’s ok. We have had a 2nd urgent emergency referral request sent from

GPs response was he has an appointment late June. Oh well that’s ok then he can have more antibiotics and painkillers. Still no further forward with his care. It’s neglect and causing my son scarring in his ears and more than likely further health complications and long term health problems.

I feel awful for any parent going through the same. Lack of care for a child’s holistic development absolutely negligent care. Might I add we have been to A and E who are doing another letter which will fall on the generic response waiting list. I will not be contacting the patient experience team. Done this previously falls on excuses.