This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The nurse in the minor injuries unit was kind and caring"

About: Craigavon Area Hospital / 4 North Surgical Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I recently had a bad fall while climbing and injured my knee, being unable to walk and in quite a lot of pain. My husband had to drive me to ED (Emergency Department). When I arrived I was put in a wheelchair and was signed in by a very friendly member of staff at the reception area. The wait wasn’t too long in ED as it was only about 45 minutes I was taken into minor injuries.

The nurse in the minor injuries unit was kind and caring, as well as thorough and helpful. I was then taken through to radiology for an X-Ray, where the radiologist was professional and pleasant. I was told that I would have to go into surgery as I had injured my leg pretty badly.

The staff in theatre were so compassionate and very accommodating as this was my first ever surgery and I was very nervous but they were able to support me and reassure me.

The surgery went very well and I hope to be out in the next couple of days

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, Southern Health and Social Care Trust nearly 2 years ago
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 06/06/2022 at 15:57
Published on Care Opinion at 15:57


Tracey McGuigan, Lead Nurse SEC, SHSCT

Thank you for taking the time to give feedback on your recent hospital admission to ward 4 North.

As Lead Nurse for 4 North, I thank you for your very kind words. I will ensure your feedback is shared with the Team.

I wish you a speedy recovery.

Kind Regards

Tracey McGuigan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k