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"I think very highly of all the staff. Thank you all!"

About: Craigavon Area Hospital / 4 North Surgical

(as a staff member posting for a patient/service user),

I originally come from London and now live in Northern Ireland for work, I expected the health care service to not be as good compared to London but I was so wrong.

I feel like have experienced the best because the staff on 4 North are incredible.

Even though the wait times in ED were quite long (as it was very busy) I found that when you got into the room with the Doctor/Nurse, you received stellar care and they never rushed you.

They are very professional and the level of care is brilliant all so friendly and talkative, staff will sit down and chat to you which I find to be quiet lovely as I feel that this really helps us patients with our mental health having conversations with staff and them asking about how we are feeling makes us feel valued and listened to.

I think very highly of all the staff at the Craigavon Area Hospital. Thank you all!

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Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, Southern Health and Social Care Trust nearly 2 years ago
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 06/06/2022 at 15:53
Published on Care Opinion at 15:53


Tracey McGuigan, Lead Nurse SEC, SHSCT

Thank you for taking the time to give feedback on your recent hospital admission to ward 4 North.

As Lead Nurse for 4 North, I thank you for your very kind words. I will ensure your feedback is shared with the Team.

I wish you a speedy recovery.

Kind Regards

Tracey McGuigan

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Response from Emma McCann, Ward Manager 4 North, Acute Directorate, Southern Health and Social Care Trust nearly 2 years ago
Emma McCann
Ward Manager 4 North, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 06/06/2022 at 16:12
Published on Care Opinion at 16:12


As Ward Sister for 4North I thank you for your kind words, it means a lot to the staff on the ground floor.

I will ensure that this positive feedback is shared with the whole team.

Best wishes

Emma Mc Cann

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