This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"friendly"

About: Fairfield General Hospital

2nd time in 10 weeks I am here. a&e staff is so friendly and kind. doctors are nice altho too many involved and that can lead to confusion as they say different things at times. moved to ward 7 staff there outstanding. then been moved to ward 11b before midnight. so not too happy with all moving. staff nice here too but again confusion reg some meds and oxygen as different writings from different doctors. wards sadly very out of date. 6 Bay room but toilet quite a walk down the corridor. my main issue comes from my spine and need spinal service which is provided by Salford Hospital where I am on waiting list since over 15 months. again sadly not get transferred there which doesn't help me . all in all the whole system could be better organised but that's not the hospitals fault. so put it together.. lovely friendly staff. sadly wards I been very out of date.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Fairfield General Hospital nearly 2 years ago
Fairfield General Hospital
Submitted on 15/06/2022 at 14:48
Published on nhs.uk at 14:49


Dear Anonymous

Thank you for taking the time to leave your feedback. Its great to hear that you found our staff kind and friendly. I am however sorry about the confusion you have faced and the time spent waiting for care - should you wish to discuss this further please contact our PALS service on 0161 778 5665 or pals@nca.nhs.uk stating you have been told to do so via the NHS website.

Kind regards

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k