"You can tell they put in 100% when treating us"

I have been receiving treatment here in the bluestone unit for a while now, I would say for over 5 Months it has been now. I self-admitted myself into bluestone as I knew I needed help, it was an easy process and I was quickly brought in which is very good there was no waiting for this service.

As soon as I arrived onto the ward I was instantly welcomed and treated with such kindness from the staff. They honestly couldn’t do anything more for me than what they are doing now, you can tell they put in 100% when treating us. I haven’t come across a staff member who isn’t pleasant, you can get along with them so well which makes it a lot easier for us patients to open up to them and build that bond. I do feel as if I can trust them as I know they are here to help me and only want the best recovery which is comforting to have that support from them. My favourite time of day is when we go on our daily walks, staff usually approach me and ask if I would like to go. I like that they give me a choice on whether or not to go as it gives us that independence on deciding on what to do and also some days I am up for it and other times I have no effort to go. If I don’t go on a walk I usually like to sit out in the gardens and play some basketball or something like that I like to get myself up and out in a bit of fresh air as I feel this helps clear my mind a lot of the time.

When talking about my treatment I do feel involved a lot of the time, the nurses and doctors always tell me what they are going to do and what exactly is happening. Also I feel comfortable to talk to them about any concerns I have on my treatment, I have felt listened to by them and notice that they take my opinion into consideration which is great! I feel like this service has been a great as it has helped me on so many ways and without it I don’t know where I would be. At the moment I am ready to leave but before I leave I have to wait on a care plan and a place in a supported living facility, I have been waiting on this for a while now but I don’t mind having to wait as being in here has been very good.

The doctors have been excellent with my treatment. I feel open with them also and they listen to all my concerns and when I first came in I had a lot of query's, however they were all answered thoroughly and in detail. I usually tend to go more to my doctor about certain things as I feel I am in safe hands with them and since I have been going to them for a while now I feel as if we have built a bond. Staff are good in the way they always tell you that they are here if I am in need of anything or they ask how I am and if I am feeling okay. They are very supportive and I do feel that it is easy to get their attention as there is always a member of staff floating about the ward.

The cleanliness of the ward is kept at a very high standard as I like to keep my room clean any way but cleaners will still come in and change beds and clean floors etc. The meals have been very good, in my opinion I don’t feel as if there could be anything improved on them I have enjoyed everything on the menu and if there is something I don’t like there is always another option to choose.