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"Was sent home without getting any help"

About: Beckenham Beacon Ucc

Had a very bad rash all over the body for 5 days. Tried two days in a row (at 5pm and then at 3pm) to get medical advise and treatment at the centre (GP surgery was closed as bank holidays) and at both cases was sent home due to low capacity. They didn't even examine me. It should have been done differently. I wouldn't have tried on another day if it wasn't serious. Feel disappointed and neglected.

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Responses

Response from Beckenham Beacon Ucc nearly 2 years ago
Beckenham Beacon Ucc
Submitted on 03/06/2022 at 14:22
Published on nhs.uk on 05/06/2022 at 19:43


Thank you for your feedback and please accept our sincere apologies for your experience when attending the Beckenham UTC, to enable the management team to investigate the matter and respond accordingly could you please kindly contact the Management Team on 01689 866 037. Kind Regards, Nyaradzo Nyandoro – Service Manager

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