This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Awful service

Story from nhs.uk

"Awful service "

About: King George Hospital

Brought my nan in at 4 o’clock with a deep cut to the head, bearing in mind she’s 80 and has dementia so she was very edgy and anxious being there. We still hadn’t been sen by 10:30 considering at 9 o’clock they told us we would be next. The service in there was disgraceful not one person showed any sympathy or tried to help in anyway possible I am totally disgusted by this practise and would not recommend to anyone.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from King George Hospital nearly 2 years ago
King George Hospital

Submitted on 14/06/2022 at 16:25
Published on nhs.uk on 15/06/2022 at 08:25

Thank you for taking the time to make us aware of your experience, I am so sorry to hear about the wait that you had you and your grandmother encountered. I would urge you to contact our Patient, Advice and Liaison Service on 01708 435 454 or by email bhrut.pals@nhs.net so that we can address your concerns directly with you and try to get these resolved. Once again, please accept my sincere apologies for the wait you both encountered.

Kind Regards

James Avery Divisional Director of Nursing Emergency Medicine Division

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k