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"Wisdom tooth extraction in hospital"

About: Royal Cornwall Hospital (Treliske) / Oral and Maxillofacial

(as a service user),

I had to have a wisdom tooth extracted in the hospital under local anaesthetic. I was a bit nervous of course but can't fault Vincent (the doctor) or Nicola (the nurse). Everything was explained clearly and thoroughly. They were very friendly and made me feel relaxed and comfortable. The procedure itself went well and again all the after care was explained plus I was given a leaflet with all the instructions to take home with me. I can't fault the care I received.

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Responses

Response from Lucie Baker, Sister, Oral surgery,Orthodontic and Maxillofacial Unit, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Lucie Baker
Sister, Oral surgery,Orthodontic and Maxillofacial Unit,
Royal Cornwall Hospitals NHS Trust
Submitted on 07/06/2022 at 12:48
Published on Care Opinion at 12:48


Dear pyxispt65,

Thank you so much for your very lovely feedback following your wisdom tooth extraction.

I am so glad you were put at ease and were made to feel relaxed and comfortable during your visit to our department.

I will be sure to pass on this feedback to Vincent and Nicola.

I hope you have recovered well from your procedure and thank you once again for taking the time and trouble to provide us with feedback, its very much appreciated.

Kindest regards,

Lucie Baker (Unit Sister)

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust
Submitted on 17/06/2022 at 10:37
Published on Care Opinion at 10:37


Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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