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"I was looked after well"

About: University Hospital Wishaw / Day Surgery

(as the patient),

I had been booked in for breast surgery (cancer).

I only have praise for the nurses looking after me while I waited and observed a compassionate attitude towards those who had returned from theatre 

My nerves were calmed and I felt I was in good hands .

The doctor & nurses in theatre helped me feel relaxed and again I felt I was being well cared for considering I was fully awake as my heart condition prevented me from having General anaesthetic .

All went smoothly and I was returned to the area I originally was where again I was looked after well

I only have praise for them all during this particular experience. Thank you

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire nearly 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 06/06/2022 at 13:56
Published on Care Opinion at 13:56


Dear Rosa c

Thank you for taking the time to feedback to us about your recent experience in Day Surgery at University Hospital Wishaw.

I am delighted you had such a positive experience and you felt reassured, fully informed. cared for and put at ease from our friendly team.

Your feedback will give the team a much needed boost and I will be sure to feed this back to them.

Wishing you well with your recovery.

Thank you

Karen

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