I knew it was too good to be true! I rang yesterday morning at 1pm and was told to call back at 3pm, which I duly did. The queue wasn’t too long - I was fourth - and after a brief wait the polite receptionist told me that the doctor would call me at 4.15 that same afternoon. So far, so good!
And then - nothing. No call, no text advising me it had been cancelled, postponed or whatever. Just me staring at a silent phone. Thanks very much!
With this sort of ‘customer care’ it’s no wonder the place has such a low rating. The fact this place is entrusted with the nation’s care fills me with shame and trepidation!
"Do they even care?"
About: Central Medical Centre Central Medical Centre Morden SM4 5RT
Posted via nhs.uk
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