"Disappointing treatment in the ED"

111 service decided I needed immediate medical attention and alerted the ED. On arrival I was triaged then moved to cubical. Blood taken and chest x Ray. Nurses queried if I was given antibiotics I wasn't. Chest x Ray clear but rattling cough with mucus. After a few hours was discharged without medication told my CRP was over 200 and to see GP. Did e consult, a waste of time duty GP text - wait until notification received from DCH. Few days later called 111 condition getting worse. Ambulance arrived within 30 minutes, blue light to ED DCH. Immediate IV antibiotics and electrolytes placed on O2 and moved to ward promptly. 5 days on O2 with IV and oral antibiotics before fit enough to return home.

I appreciate that the NHS is all but broken and that all staff clinical and non clinical are fast approaching burnout so I am reluctant to make a complaint but if my first admission to ED had treated me with antibiotics I may not have needed to take a valuable hospital bed for 5 days. I have to admit that the paramedics were brilliant and the Staff on Prince of Wales could not have been better they are wonderful.

But the NHS is lacking resources and is unintentionally failing patients occasionally.

The NHS was world leading but given the lack of funding and poor treatment of the wonderful staff it cannot deliver the services that we have come to expect.

I am sorry for the negativity of some of this review but reluctantly I feel it needs to be said