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A&E visit

Posted By travellerct37

"A&E visit"

About: Northampton General Hospital (Acute) / Accident and emergency

(as the patient),

Had to go to go as the district nurses do not carry spare equipment and I needed a replacement catheter. I was advised to go to A&E as they were the only place that held the equipment. The wait and process was ver long (7 hours from arrival to dismissal) but throughout that time all the staff were pleasant, informative and helpful. Thank you A&E staff. It would have been truly unpleasant without your kindness.

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Responses

Response from Sara Francis, Patient Experience Coordinator, Northampton General Hospital NHS Trust nearly 2 years ago
Sara Francis
Patient Experience Coordinator,
Northampton General Hospital NHS Trust

Submitted on 31/05/2022 at 08:44
Published on Care Opinion at 09:33

picture of Sara Francis

Good morning,

Thank you very much for taking the time to leave feedback on your experience at Northampton General Hospital.

We are so pleased to hear that you were happy with your treatment and care carried out by the staff in A&E.

We will ensure your kind comments are passed on to those involved in your care and treatment.

With very best wishes

All of Team NGH

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