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"Not being listened to."

About: General Practices in Grampian Pluscarden Clinic / Clinical psychology

(as a service user),

At the beginning of 2022, I approached my GP about being referred for a potential ADHD diagnosis. I discussed in depth with my doctor about how I was feeling, the issues and symptoms I was having and how it impacted my life. I answered all questions as openly and honestly as possible and felt incredibly vulnerable asking for such help as an adult. I was told a referral would be made for me and I should hear from the appropriate team in due time. I shortly thereafter heard from psychological services, which is not who I was expecting to hear from, to arrange CBT for my anxiety. In this moment I knew I had not been taken seriously by the GP I spoke to so openly with and felt I was being pawned off as having anxiety. I felt so disappointed and disheartened. I have suffered with anxiety since childhood and know that the symptoms I was (and still am) feeling were more than just that and part of a bigger picture. I sat through 5 sessions of CBT before I couldn't continue anymore. Each week we discussed how to deal with my current anxieties, but did not ever address the route of the problem, the past issues I'd had and ignored any other symptoms I was having.

I feel let down and disregarded. I feel like my doctor did not believe me when I discussed my concerns and that they simply thought I was being anxious.

I do not feel like I can approach the GP again about my concerns, as I am tired of not being listened to and do not want to be put in a similar situation.

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Responses

Response from Corrine Lackie, Interim Chief Nurse, Dr Gray's Hospital, NHS Grampian nearly 2 years ago
Corrine Lackie
Interim Chief Nurse, Dr Gray's Hospital,
NHS Grampian
Submitted on 26/05/2022 at 14:06
Published on Care Opinion at 15:03


Hi guidecg54,

Thank you for sharing your experience and I am so sorry to hear your story.

I work within Mental Health Services in Moray and I would be happy to look in to your case for you, if you wish to contact me directly my details are corrine.lackie@nhs.scot or by telephone on 01343 567462.


or


you can contact the NHSG feedback team on 03453376338 or by emailing gram.nhsgrampianfeedback@nhs.scot.

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