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"All the staff were delightful"

About: North Devon District Hospital / Therapies

(as the patient),

I wanted to thank the NHS, the staff and the physio department for looking after an old lady. I broke my pelvis and spent 15 days in hospital and was looked after marvellously. All the staff are and were delightful for me. They arranged for 2 lovely physiotherapists to visit me during my stay. The hospital arranged for me to go to a convalescence home where the physiotherapists visited me and helped me with exercises.

I was discharged home last week and the ladies have visited giving me further information and exercises, these have helped me to recover although somewhat limited. I do live in a first floor flat with 18 steps to climb so that in itself is therapy. I just wanted to thank each and every one of you that has supported me, given me information, you are invaluable.

On another note I used to attend sessions with the balance team, these stopped due to covid but I found them extremely useful and if they were to start again I would be delighted to attend.

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Responses

Response from Tara Jones, Interim Fern Centre Manager, Fern Centre Manager - Cancer Services (Northern), Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Tara Jones
Interim Fern Centre Manager, Fern Centre Manager - Cancer Services (Northern),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 03/06/2022 at 09:08
Published on Care Opinion at 10:51


Dear birthdaygirl100,

Thank you for your lovely feedback. I'm really pleased to know that your stay was a good experience.

I will forward on your feedback to the physiotherapy team. I know the team will be so pleased to receive such positive feedback.

I hope you are settled at home and I wish you well.

Thank you

Tara Jones,

Therapy Admin Manager

Royal Devon University Healthcare

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