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"Wonderful care"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Male Medical

(as a staff member posting for a patient/service user),

I have had many health issues throughout my life, but one of the long standing conditions I have been dealing with is pulmonary fibrosis. That is why I am currently here on the male medical ward today.

I was brought in with breathing problems to the emergency department. My experience of the emergency department has been very good. I was not waiting for very long before I was brought up to the ward. All the nurses were very kind to me during the time I was in the department, and they were very caring and worked excellently as a team.

Since I was moved up to male medical, I was shocked to see the hospitality and care that the nurses provided me. The staff here are great and are very good at their jobs. They have been so attentive and they have all been very friendly to me as well.

The food is also great and I cannot understand how or why people will complain about it. I have found it to be very appetising and enticing to eat, and I know I will never be hungry here, the portions are fabulous.

My only issue and improvement would be with the bathrooms. I have noticed that the taps extend very far over the hand basin itself, and on numerous occasions while washing my face, I have accidentally splashed water up and about the place due to this design feature. Other than that everything has been perfect

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Responses

Response from Jodie Henry, Deputy Sister Male Medical and Coronary Care DHH, Acute, Southern Health and Social Care Trust nearly 2 years ago
We are preparing to make a change
Jodie Henry
Deputy Sister Male Medical and Coronary Care DHH, Acute,
Southern Health and Social Care Trust
Submitted on 24/05/2022 at 12:18
Published on Care Opinion at 13:55


Good morning, we would first like to thank you for your feedback. It is reassuring to hear that you have wonderful things to say about the care you have received by the staff and the food. It is nice to hear such positive comments.

In terms of the sink I will pass on the feedback to estates and try and resolve this issue,

thank you

Jodie

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Response from Paul Smyth, Interim Head of Service Emergency Departments, Acute & Emergency Medicine, Southern Health and Social Care Trust nearly 2 years ago
Paul Smyth
Interim Head of Service Emergency Departments, Acute & Emergency Medicine,
Southern Health and Social Care Trust
Submitted on 31/05/2022 at 08:54
Published on Care Opinion at 08:54


Good morning

Thank you for those very positive comments in relation to the emergency department

We hope you are recovering well.

Best wishes

Paul

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Response from Jodie Henry, Deputy Sister Male Medical and Coronary Care DHH, Acute, Southern Health and Social Care Trust 16 months ago
We have made a change
Jodie Henry
Deputy Sister Male Medical and Coronary Care DHH, Acute,
Southern Health and Social Care Trust
Submitted on 13/12/2022 at 17:23
Published on Care Opinion on 14/12/2022 at 09:17


Good afternoon, just an update to follow up on the issue regarding sinks on the ward. There is ongoin gestates work on ward to improve bathroom facilities which are underway and continuing into the new year.

Wishing you a merry christmas

Jodie

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