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Great practice

Story from nhs.uk

"Great practice "

About: Dewsbury & District Hospital

After phoning for an ambulance and receiving brilliant care from the two ambulance staff from the minute they walked in my house and gave me pain relief to get me comfortable for the journey to the nurses and care staff in A&E working so quickly to get me seen to by the appropriate team, diagnosed and the right treatment, they were all fabulous I can not thank everyone enough, it was clean, the staff were professional and caring and my doctor has received everything they need to carry on my care. Thankyou loads.

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Responses

Response from Dewsbury & District Hospital nearly 2 years ago
Dewsbury & District Hospital

Submitted on 23/05/2022 at 14:12
Published on nhs.uk at 16:47

Dear Rach g

Thank you for taking the time to post your comments regarding your recent experience of our A&E services.

I am sorry to read you had reason to call an ambulance and subsequently brought into our A&E department. However, it is lovely to read how all of our staff provided you with excellent care and treatment. I am pleased that you felt they were "fabulous, caring and professional".

I will share your lovely words with the staff who I know will appreciate your kind comments.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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