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Real lack of knowledge of trans patients

Story from nhs.uk

"Real lack of knowledge of trans patients"

About: Basingstoke and North Hampshire Hospital

I first sought help from the gynecology department 3-4 years ago and i have felt misunderstood everytime. I know as a transgender man they may not be in the right place to support me but with very limited knowledge of how testosterone affects me i was left to go elsewhere to find an NHS clinican with knowledge of transgender folk. The hospital really lack understanding on testosterone and got me to have regular ultrasounds which i have now found out from my other consultant that this was totally unnecessary. This just left me with additional stress. I understand this department would be excellent if you were a cis female but in my experience, i would not recommend this service.

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Responses

Response from Basingstoke and North Hampshire Hospital nearly 2 years ago
Basingstoke and North Hampshire Hospital

Submitted on 27/05/2022 at 11:08
Published on nhs.uk on 28/05/2022 at 09:51

Dear Jacob

I am very sorry to hear of your experiences and appreciate how distressing this must be for you.

Your experience has been shared with the clinical leads of the gynaecology department and our Customer Care Team. I know that you are already in contact with the customer care team and we are looking into what happened, and working to learn from your experience. Please do not hesitate to contact our customer care team again if there is more we could be doing to help at this time. They are available on 01256 486766 or via email: customercare@hhft.nhs.uk.

Once again, I am so sorry you have not feel well supported by our services.

Kind regards

Alex Whitfield

Chief Executive

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