"Utterly useless so far"

Posted via nhs.uk nearly 2 years ago

After not hearing anything from them for about 2 months, I've tried to call about 40 times. Never once has anyone picked up. They've been reminded that I need help urgently by A&E, the crisis Cafe and my GP. I asked to urgently speak to someone last Thursday, got one call back ten minutes before they closed for the weekend on Friday (couldn't pick up because I was speaking to my GP) and that was it. Feel completely abandoned. Why does nobody pick up the phone?? Why is nobody doing their job? I'm so so frustrated and angry

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Greater Manchester Mental Health NHS Foundation Trust

Submitted on 12/09/2022 at 10:12

Published on Care Opinion at 10:12

We are very sorry to hear that you have not been receiving the support you need and that you have been unable to contact McCartney House by telephone.
We would like to speak to you about the problems you are having and see what we can do to help. If you wish to contact us, please call our Customer Care Team on 0161 358 0600 or email customercare@gmmh.nhs.uk

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Utterly useless so far

"Utterly useless so far"

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