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"Ward 30 "

About: Leicester General Hospital

The whole maternity experience has been let down by ward 30. What a disgrace of a ward. There is a buzzer to press for when you need aid but someone will attend to it just to rush to switch it off and not help you with your. Only after a minimum of 3 reminders they will finally see to your issue. I have been nothing but polite and gracious to all the staff members but this has not been returned back. It’s also very hard to get updates from the midwives. Yet they seem to be playing on their phones in the reception area. What a lack of professionalism. I was also rudely told off by one of the staff members for not finishing the food I was given as she wanted to clear the plates away. However the delivery /labour ward were excellent. All the staff members have been excellent. The level of care and attention provided by them has been amazing.

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Responses

Response from Communications Team, University Hospitals of Leicester NHS Trust nearly 2 years ago
Communications Team
University Hospitals of Leicester NHS Trust
Submitted on 30/06/2022 at 15:29
Published on Care Opinion at 15:29


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Hello,

Thank you for taking the time to leave a review.

If you would like us to look into your feedback further, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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