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Care Opinion

Avoid Neurology

Story from nhs.uk

"Avoid Neurology "

About: Leicester General Hospital

Epilepsy care is dreadful, zero interest in patients, won't respond to emergencies when you are an in-patient. No interest in obtaining medical notes from other hospitals as they don't want to be liable for not providing you with the necessary care. Travel to another county.

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Responses

Response from Communications Team, University Hospitals of Leicester NHS Trust nearly 2 years ago
Communications Team
University Hospitals of Leicester NHS Trust

Submitted on 30/06/2022 at 15:34
Published on Care Opinion at 15:34

picture of Communications Team

Hello,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to:

Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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