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"Very thankful for the staff"

About: Craigavon Area Hospital / 4 South Craigavon Area Hospital / Emergency Department Northern Ireland Ambulance Service

(as a staff member posting for a patient/service user),

I was rushed over to hospital last week in an ambulance. The ambulance arrived to my home within an hour and when I arrived at the emergency department I was seen within an hour as I was in a lot of pain. Once given a bed I felt more content the beds are also very comfortable which was good as I always thought hospital beds would be uncomfortable. I recently received surgery down at the theatre here in Craigavon everything went as we wanted it to go and I’m very thankful for all the staff involved. The food on the wards been okay I’ve been mostly just getting things from the shop although the salads are ok.

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Responses

Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, Southern Health and Social Care Trust nearly 2 years ago
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 15/05/2022 at 17:52
Published on Care Opinion at 17:52


Tracey McGuigan, Lead Nurse SEC, SHSCT

Thank you for taking the time to give feedback on your recent hospital admission to 4 South.

As Lead Nurse for 4 South, I thank you for your very kind words. I will ensure your feedback is shared with the Team.

I wish you a speedy recovery.

Kind Regards

Tracey McGuigan

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Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service nearly 2 years ago
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service
Submitted on 16/05/2022 at 09:49
Published on Care Opinion at 09:49


picture of Neil Gillan

Dear Emmgh49

Thank you for sharing your valued feedback. It was reassuring to hear about your positive experiences. I wish you the best with your recovery.

Best wishes

Neil

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