This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The test was over in under a minute without any pain"

About: General practices in Ayrshire & Arran

(as a service user),

I attended for my cervical screening after putting it off for months due to family history and previous tests being uncomfortable and results being abnormal.

The Practice Nurse instantly made me feel at ease. She explained everything fully and the test was over in under a minute without any pain.

Previously I have had issues with nurses finding my cervix who then have me moving , tilting pelvis etc. speculums are usually sore but I literally felt nothing this time.

Thank you so much for taking the time to answer my questions and put my mind at ease. Simply telling me she could visualise my cervix and it looked healthy was enough to calm my nerves.

A credit to the practice.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Interim Programme Lead, Governance and Assurance, Primary & Urgent Care, NHS Ayrshire & Arran nearly 2 years ago
Submitted on 24/05/2022 at 16:54
Published on Care Opinion at 16:54


Dear Fa21

Thank you so much for taking the time to share your experience and provide feedback regarding the care you received at your GP practice. Cervical screening is such an important procedure and I'm sorry to hear that you had been putting it off for various reasons. I'm pleased to read however of the positive experience you had when you did attend your GP Practice and that the nurse made you feel comfortable and provided the reassurance you needed.

All staff and clinicians are extremely grateful to receive feedback from patients, especially when so positive. We would welcome the opportunity to share your comments with the staff member concerned and would be most grateful if you can send the name of the GP Practice concerned via email to HSCPAdmin@east-ayrshire.gov.uk.

Once again, thank you so much for sharing your experience which will hopefully also reassure others who may be a bit apprehensive to attend for regular screening.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k