"Awful Receptionist"

visited A&E after a call to 111 advised me to. The lady who was doing the booking in was awful! Literally screeching patients personal information back at them. I had to stop myself from asking her if she would like to come round and say it again to make sure everyone heard my name, DoB and where I lived. Then screaming "who's next" at the top of her lungs rach time she had booked someone in. What a god awful experience when youre feeling terrible in the 1st instance. None of us want to be there, especially on a Sunday, but this is your job and if you dont enjoy it, get another one. People like that should never be the 1st point of contact for sick people. I actually ended up leaving because I couldnt cope with the screeching and I managed to get an emergency appointment with a dentist instead. Just no need for it at all