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"Amazing Clinic"

About: Royal Cornwall Hospital (Treliske) / Mermaid Centre

I wanted to say a big thank you to the Oncology-Plastic breast and surgical dermatology clinic at the Merlin centre I attended recently to check a breast lump. The clinic was incredibly well organised and the staff were wonderful. The process from start to finish could last about 4 hours but at the end you would know if your lump was a problem or not, which was such a relief. The process from examination to various tests and review with the doctor was professional and incredibly smooth.

Thank you again

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Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust
Submitted on 12/05/2022 at 09:23
Published on Care Opinion at 09:23


picture of Laura Fletcher

Thank you for your kind words about the service you've received from our Mermaid Centre. Please accept my apologies for the delay in responding to your story.

I am so happy to read that your experience was such a positive one and that we were able to put your mind at rest so swiftly. I'm glad to read that you found everything ran smoothly.

I will ensure that the staff at the Mermaid Centre are made aware of your wonderful feedback.

Kind regards

Laura

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