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"Worst GP I have ever known "

About: High Street Surgery, Epping

Changed to this doctors recently and it had been the worst decision I made. Reception are the most unhelpful people, wouldn’t register my two week old to receive his prescription because the person allocated to do it wasn’t in. My 2 year old was refused an appointment for an allergic reaction. My last GP always made every effort to see the children but this GP has no care for infants at all.

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Responses

Response from High Street Surgery, Epping nearly 2 years ago
High Street Surgery, Epping
Submitted on 04/05/2022 at 08:40
Published on nhs.uk at 15:38


Dear Jade, Thank you for your feedback which is alway useful for staff training. I must apologise for your experience with the children and the issues you faced and I understand your concerns. Please contact me Mrs Witham Practice Manager if you wish to discuss this further. I will discuss your feedback with the staff and how we can learn from this incident.

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