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"Staff lovely throughout but ward too warm"

About: Maternity care / Maternity Ward

(as a staff member posting for a patient/service user),

My maternity and delivery experience at Daisy Hill Hospital has been absolutely fine. All the staff have been absolutely lovely throughout - I really could not fault them.

Up on the Maternity Ward itself it has again been absolutely lovely. The staff honestly could not have been any more helpful than they have been for me. Each and every staff member who has been with me since I have come in has been amazing, but Ruth in particular stands out as being particularly excellent.

My only suggestion for improvement would be the temperature on the ward - it has been far far too hot. The windows need to be opened or air conditioning turned on as it so hot on the ward. Other than this my experience has been perfect.

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Responses

Response from Emma Creagh, Ward Sister, Maternity Daisy Hill Hospital, Southern Health and Social Care Trust nearly 2 years ago
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Emma Creagh
Ward Sister, Maternity Daisy Hill Hospital,
Southern Health and Social Care Trust
Submitted on 20/05/2022 at 12:11
Published on Care Opinion at 12:46


picture of Emma Creagh

Congratulations on the birth of your baby I hope you are all doing well. Thank you so much for taking the time to let us know about your experience and I am so glad you had a positive experience.

I am sorry that you found the ward too warm. Unfortunately none of our windows open at present. We do try to ensure that the heating is adjusted when required - I am sorry that during your stay this was not the case. Coming into the summer months will will try to maintain a normal temperature.

Wishing you and your family all the best

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