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Excellant service

Story from nhs.uk

"Excellant service"

About: Tameside General Hospital

My mum has just been seen by tameside general for a fractured wrist and I want to say a big thankyou. We expected long waiting times as we understand there is big pressures on the NHS but are just thankful that we even have an NHS

so came prepared with provisions for the evening. Amazingly It was really quick and she was put within a few hours. The care was caring and efficient and all the staff were really lovely feeling like we mattered. Thankyou, thankyou, thankyou.

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Responses

Response from Sue Rothwell, Assistant Chief Nurse, Corporate Nursing and Integrated Governance, Tameside and Glossop Integrated Care NHS Foundation Trust 2 years ago
Sue Rothwell
Assistant Chief Nurse, Corporate Nursing and Integrated Governance,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 12/04/2022 at 16:12
Published on Care Opinion at 16:12

Thank you for sharing your feedback regarding the treatment you received at Tameside Hospital. I was sorry to read that you had fractured your wrist and I hope that you are recovering well. I was very pleased to read that the staff involved in your care have been able to provide you with a quick and positive experience. Your comments have been shared with the trauma and orthopaedic staff who will be very grateful to receive such kind feedback. If you would like to share any further feedback please contact either palsandcomplaints@tgh.nhs.uk who can support you with any concerns or patient.experience@tgh.nhs.uk and the team will be happy to share any specific compliments further. Thank you again for taking the time to share these comments.

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