"My brother's distressing experience"

I can't understand how one doctor can arrive at a decision one day, tell a patient one story about what's going to happen (and my brother says he checked this again with the first doctor to make sure that was the case), and then a few days later another doctor gives him entirely different instructions with no explanation, as if this was perfectly unremarkable. I am aware that the first doctor's proposal was actually a possible (textbook) route for my brother's treatment, but had already been discounted previously by his surgeon at Glasgow Royal for the time being.

I see that you have notified quite a range of people of my account of this episode. This is quite reassuring that I have been able to express my view, and feedback is being sent to relevant parties. I now feel that I don't want to take this any further, mainly because my brother himself was reluctant to make any complaint, and I have not told him I have reported this here. His attitude is that it's all in the past and while he was rather angry at the time, there's no point in going over it all. I felt it was important at least to make some record of the events, as it seemed to be a classic example of the patient not being treated with respect in keeping him informed. He (and I) was put in a position of expecting one scenario, and having to alter arrangements to deal with a sudden long hospital stay - including having to cancel appointments with his Crohn's team - and then just as suddenly having to rearrange it all again. Also, he lives alone, and although he has helpful friends and neighbours he had a lot of disruption over a few days to manage. My main point is about the apparent absence of any consideration for how stressful this is for any patient; also no-one seemed to be able to explain what caused the initial fever and shivering which brought him into hospital via A&E. He quite reasonably thought it might be sepsis, as he had been warned about this previously, and advised to get to A&E quickly if he felt so unwell. In a sense, he returned to his previous situation after a week, with no apparent damage done, but this cannot be good for his (or my!) mental health. Difficult times for everyone, but a bit of empathy and consideration might have avoided this unpleasant experience. We are both understandably weary after dealing with this dreadful condition for a long time, and with the uncertainty of what the future holds.

Thank you for your good wishes, but as I said he is back to living with the uncertainty of when and how this will be resolved, having been given false hope for a few days.