This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Very poor service"

About: Peterborough City Hospital

Called midwife dept in the morning to make an appointment for my wife, left details on voicemail, 3 phone calls later, 3 voicemails later again and still no call back.

Disgraceful attitude

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 2 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 20/04/2022 at 12:58
Published on Care Opinion at 12:58


I am extremely sorry that you have not received a response. It would be helpful if you could contact our Patient Advice and Liaison service on

Nwangliaft.pals@nhs.net - 01733 673405 who will be able to look into this mater.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k