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"Follow up care"

About: Belfast City Hospital / High Dependency Unit Belfast City Hospital / Nephrology and Transplant Service

(as a service user),

Following on from my appointment at Belfast city hospital last week I was asked to attend the renal unit again the following day as they thought something was not right. And they were spot on .

At that clinic I took very ill and had to be admitted to hospital things were not going well. The renal unit took swift action and inside about 5 mins there were about 5 members of staff at my side. They worked very hard with me and i was admitted to ward 11 south then down to the high dependency unit.

Words cannot describe the care given to me from every department in the n.h.s. and to the people involved I will be forever grateful. Words like dedication, commitment, compassion, self sacrifice do not even come near the care I was given.

All I can say further is that I am so privileged to have been born in Northern Ireland.  The doctors, nurses and every staff member of every other department stepped up to the plate for me. Thank you all for what you do.

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Responses

Response from Louise Crowe, Service Manager, Cancer and Specialist Services Division, Belfast Health and Social Care Trust 2 years ago
Louise Crowe
Service Manager, Cancer and Specialist Services Division,
Belfast Health and Social Care Trust
Submitted on 14/04/2022 at 09:11
Published on Care Opinion at 10:57


Thank you so much for this feedback. The Renal staff strive to provide excellent care at all times, and including emergency situations such as yours. The staff have been working through incredibly challenging circumstances and the standards of care delivered have never suffered. I will pass on your heart warming words to the teams in Renal unit and 11 South.

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