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"Superb service"

About: Blackpool Victoria Hospital

Attended for prostate biopsy.

All the staff were 10/10.

Lots of relaxing banter.

Uncomfortable procedure made bearable by caring and extremely professional staff.

Very grateful to everyone.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 2 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 11/04/2022 at 09:15
Published on Care Opinion at 09:19


picture of Eleanor Walsh

Thank you for leaving this positive feedback. I can appreciate how anxious you must have been during this intimate procedure. It is so pleasing to read how our staff reassured and relaxed you by taking the time to talk with you about your personal life and be humorous. I will pass your wonderful comments onto them and I wish you all the best for the future.

Take care,

Eleanor

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