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Great attention to patient wellbeing

Story from nhs.uk

"Great attention to patient wellbeing "

About: Heartlands Hospital

Thorough examination and processed through each department in due course. Despite length of time between being seen (due to high demand) staff remained professional and attentive.

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Responses

Response from Naomi Hill, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 2 years ago
Naomi Hill
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust

Submitted on 30/03/2022 at 12:12
Published on Care Opinion at 14:00

Thank you for taking the time to post your comments regarding your positive patient experience at Heartlands Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Services Team

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