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"Comforted throughout my Colposcopy"

About: Lincoln County Hospital / Gynaecology

(as the patient),

I was called up for my usual cervical screening test, was told to expect my letter with results within 2 week's. I ended up getting a phonecall first from my doctor explaining that I had an abnormal result come back and to wait for another phone call and a letter from the hospital. Within a day I received a call from the hospital and a letter explaining that I was needed for a Colposcopy. The hospital got me in for an appointment the same week which I was both surprised about and relieved I wasn't waiting too long.

When It came to my appointment I was seen by Miss Kangeyan my gynaecologist consultant who explained to me exactly what was going on and what they needed to do. I was a high grade in terms of bad cells and close to it becoming cancerous cells and upon hearing this information I started to feel quite emotional. Miss Kangeyan and the two nurses Jen and Heather were all really kind and looked after me so well.

The Colposcopy procedure was explained to me fully and I was asked if I had any questions also. The nurses even offered twice to hold me hand as I had gone to the appointment one my own which I found was such a kind thing to ask me. I did refuse to hand holding but that does not make me any less grateful as I was and am very grateful for the gesture.

The nurses also kept me talking throughout the procedure asking me questions and they even asked if I wanted to see what was happening on the screen which I also decided against. I do however appreciate the offer as other women may find it helps them to see exactly what is happening.

I had a local anaesthetic and I can honestly say I did not feel a thing! Miss Kangeyan explained about the Loop (LLETZ) procedure and told me what aftercare I needed to do and provided me with a sheet of paper with more information on of me to take home and read to help reassure me what was happening to my body after the procedure was normal. I must have looked a little pale after the procedure as both the nurses Jen and Heather took me to a room next door to rest whilst and they even made me a cup of tea and gave me a biscuit which must have tasted the best ever as I was just so pleased it was all over.

I would just like to thank everyone from my initial screening nurse to the promptness of Public Health England Cervical Screening to my own doctor's to the kind administration lady who called me to arrange my appointment and finally to Miss Kangeyan and her nursing team who looked after me on the actual day. Once again I cannot thank them enough! 

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Responses

Response from Ellen Ewer, Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy, Hemswell Clinics, United Lincolnshire Hospitals NHS Trust 2 years ago
Ellen Ewer
Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy, Hemswell Clinics,
United Lincolnshire Hospitals NHS Trust
Submitted on 11/04/2022 at 10:17
Published on Care Opinion at 10:17


Dear Wolf13,

Thank you for taking time to comment on your recent experience following your abnormal cervical screening result. It is lovely to hear such positive feedback on the whole process from the screening invite to treatment.

I am so pleased you received your appointment promptly, we aim to see people with high grade changes within 2 weeks. As a team we recognise it can be distressing for people receiving an abnormal screening result and attending colposcopy. I'm pleased you found the staff kind and supportive, prior to, during and after the procedure. This demonstrates our Trust values of providing patient centred care and compassion.

I am glad you felt fully informed prior to and during the LLETZ and found it painless. Hopefully others reading this may be reassured. The team showed trust values in providing safe, respectful care. Enabling your choices during the procedure, providing recovery afterwards and written information for you to take home.

I attend regular meetings with Public Health England team so will pass on your Thanks. I will also share your kind, positive comments and Thanks with the colposcopy team, which I am sure they will be very happy to receive.

Thank you again, for commenting on your recent screening and colposcopy experience.

Ellen Ewer

ULHT CSPL & Trust Lead Nurse Colposcopy

Colposcopy@ulh.nhs.uk

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Response from Tanya Wilson, Sister, Outpatients Gynaecology Trustwide, United Lincolnshire Hospitals NHS Trust 2 years ago
Tanya Wilson
Sister, Outpatients Gynaecology Trustwide,
United Lincolnshire Hospitals NHS Trust
Submitted on 11/04/2022 at 10:19
Published on Care Opinion at 10:19


Dear Wolf13

Thank you so much for taking the time to leave this fantastic feedback for our staff. We appreciate how difficult it can be having to attend this clinic for these types of procedures. Our staff endeavour to uphold the trust values treating you with dignity and respect, and by giving excellent care personally delivered. I will pass on these lovely word to the nurses involved.

Tanya Wilson

Gynaecology outpatient Sister Trust Wide.

United Lincolnshire Hospitals NHS Trust

01522 573677

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