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"Every single member of staff I have met have been fantastic."

About: The Princess Royal Maternity Unit / Gynaecology

(as the patient),

I was admitted to Glasgow Royal Infirmary in mid March for major surgery, having been diagnosed with stage 4 ovarian cancer which had spread. The prognosis then was not great. 

After 6 rounds of chemotherapy the surgeons were finally willing to have a conversation and they decided they would operate although couldn’t completely say what they would be able achieve as they wouldn’t know until they went in. 

Worst case scenario would have left me with a temporary stoma and also the removal of my gall bladder and possibly a little of my liver. The surgery was more successful than hoped. 

My recovery has been plagued a little with infection but they have worked incredibly quickly and efficiently to find the source and they are now hopefully dealing with it. 

Every single member of staff I have met have been fantastic. From the ward cleaners to the consultants.

Explanations have been very clear and care has been exceptional. Nothing is ever a problem however there is quiet encouragement to push ourselves when me might not quite feel like it. For example, having a shower. 

The only area I feel could be improved significantly is the dietary side of things. The meals are to be honest, quite grim.

When nurturing people back to health, I don’t believe there are the right nutrients in the food served. However I do recognise that serving the numbers involved three meals a day in huge spread out buildings is an almost impossible task but it would be good to look at this aspect of the care system. 

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Responses

Response from Isabel Traynor, Clinical Services Manager, Maternity, NHS Greater Glasgow & Clyde 2 years ago
Isabel Traynor
Clinical Services Manager, Maternity,
NHS Greater Glasgow & Clyde
Submitted on 05/04/2022 at 12:25
Published on Care Opinion at 12:25


Dear Gel70

Thank you for sharing your feedback on Care Opinion.

Thank you very much for commenting on how well the Gynaecology team met your needs during your recent episode of care in Glasgow Royal Infirmary

I have shared your feedback with the lead consultant and the senior charge nurse. They are delighted to receive this and will ensure all staff are aware of your very kind and positive comments. We are all very proud to be part of the Gynaecology Oncolcgy service in Glasgow Royal Infirmary and are always aiming to contribute positively to patient’s experience. Your comments and feedback are so very welcomed particularly when you are recovering from major surgery. I will share your comments regarding meals with our facilities team, as it is absolutely crucial for patients recovery that they receive optimal nutrition.

I hope you are doing well at this time and recovering well from your procedure.

Best wishes

Isabel Traynor

Lead Nurse, Gynaecology

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