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Poor treatment in A&E Department

Posted By Jpcr

"Poor treatment in A&E Department"

About: Darent Valley Hospital / Accident and emergency Darent Valley Hospital / Trauma and orthopaedics

(as the patient),

After having radio frequency ablation I was admitted to beech ward and discharged 11 days later with oral medication but the leg infection got worse so represented to A&E towards the end of March only to be treated with no respect by a senior staff member and no one wanted to come and assess the leg infection from either the medical team or the orthopaedic team.  So I wanted to speak to a manager only for them not to want to speak to me either. The service of care is appalling and based on my experience I wouldn’t recommend this A&E department to anyone.

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Responses

Response from Dartford and Gravesham NHS Trust 2 years ago
Dartford and Gravesham NHS Trust

Submitted on 23/03/2022 at 16:32
Published on Care Opinion at 16:32

Dear Jpcr

We were very sorry to read your review of our A&E Department and how it left you feeling. Please do contact us directly if you wish us to investigate the concerns you have raised. Thank you.

Please contact; PALS, Darent Valley Hospital, Darenth Wood Road, Dartford, Kent DA2 8DA

Telephone: 01322 428382

Email: dgn-tr.PALS@nhs.net (*)

(*) To ensure that we are able to investigate your concerns without delay, please ensure you provide your name, correspondence address, daytime telephone number and as much detail in your message as possible

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