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What a great service

Story from nhs.uk

"What a great service"

About: Royal Berkshire Hospital

I found a breast lump and phoned the GP who saw me the same day. I was referred to the Breast Clinic at the RBH who phoned me in 3 working days and gave me an appointment 2 days later.

I had a consultation, a mammogram, an ultrasound and a meeting with the doctor who assured me the results were clear and I was out of there in just over an hour!

What an amazing service. I was anxious but their calm professional attitude made a difficult day much easier. I think the RBH Breast Clinic are brilliant, thank you.

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Responses

Response from Royal Berkshire Hospital 2 years ago
Royal Berkshire Hospital

Submitted on 22/03/2022 at 10:08
Published on nhs.uk at 10:52

Dear Patient

Thank you for posting about your experience at the Royal Berkshire Hospital Breast Unit - your positive feedback has been shared with the team there. It is great to read that you were reassured by the care and attitude of all of the staff you met during such an anxious appointment.

Patient Experience Team, Royal Berkshire NHS Foundation Trust

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