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Helpful reassuring hard working staff in…

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"Helpful reassuring hard working staff in…"

About: Burnley General Hospital

I have a colonoscopy this morning and I was nervous as many people are.

The team from the minute I entered where brilliant.

The doctor and his team assured me and explained everything clearly

They were friendly, informative and polite. Always making sure I was comfortable

The care afterwards was lovely too

Well organised

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Responses

Response from Burnley General Hospital 2 years ago
Burnley General Hospital

Submitted on 21/03/2022 at 11:38
Published on nhs.uk at 20:48

Dear Patient

What a wonderful review for the staff working in the Colonoscopy Department at Burnley General Hospital. Thank you for sharing this. Our staff always strive to deliver, safe, personal and effective care and it will be a pleasure to pass on your feedback to the team.

If there is anything further you would like to tell us about this experience then you can contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

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