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"Chasing a Referral"

About: Haven House

(as the patient),

Hi just wondering how long does it take once a referral is made? Mental health is getting severe, very high risk at home, don’t feel safe.

Crisis team made a referral and just wondering how long it take for them to pick it up and what are the next steps once accepting the referral or declining the referral.

Thank you 

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Responses

Response from Sarah Taylor, Acting service manager, County south CRHT and Department of psychological medicine, Adult Mental Health Services nearly 2 years ago
Sarah Taylor
Acting service manager, County south CRHT and Department of psychological medicine,
Adult Mental Health Services
Submitted on 09/05/2022 at 17:06
Published on Care Opinion at 17:06


Dear Menkf73

Thank you for your post.

I am very sorry if there has been a delay in response to a referral which has impacted on your mental health. Referrals are reviewed within a very short time frame with a decision being made and relayed to the referring care team who should keep you up to date.

If you wish to discuss further then please contact me on sarah.taylor4@nottshc.nhs.uk

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