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"Great care "

About: Whipps Cross University Hospital

I was admitted to whipps with covid pneumonia , from the minute I arrived into a+e I was treated with such good care onto aau2 staff were so great and a couple of the filopena nurses in particular,one of which introduced me to the covid tea which honestly gave me life thank you x .They showed genuine care and compassion. Then the nightingale ward again amazing and acacia ward for my last night great staff. When you're really sick good care and kindness is all you need and that is what I received. Compared to some previous admissions where the care was lacking,I won't mention wards, I feel whipps have upped their game and are doing a great job. Thanks to each and every person who looked after me . You are the best xx

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Responses

Response from Whipps Cross University Hospital 2 years ago
Whipps Cross University Hospital
Submitted on 15/03/2022 at 10:31
Published on nhs.uk at 14:30


Dear Anita

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Whipps Cross Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We would like to share your kind words with the team that took care of you and would like to request that you email your details towxpals.bartshealth@nhs.net

We look forward to hearing from you

kind regards

Central Complaints Team

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